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Austin, TX Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,192 reviews
670 new reviews submitted this week!
98.4%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,192 unfiltered reviews

Starting on Page 40 of 40. Return to Page 1

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Kevin Heffernan

Loan Officer: Kevin Heffernan

NMLS# 1049299

4.5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars

My favorite part of every phone call with Ryan was after he had answered all of my questions and calmed me down, he would say, "while I have you on the phone do you have anymore questions?" He really cared and wanted to make sure that I was ok.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Exceptional personal attention and service.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Assistance was profesisional and quick.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars

Chad Bowman did everything possible to make sure my loan went through. It was a pleasure to have him and Vetrans working for me .

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Chad and Ryan out of the Austin location were awesome. I am very great fun how hard these gentlemen worked to make my dream come. Thanks guys. I have already passed along yells business cards

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars

Chad was a great help to me

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

All the staff is great and I thank you for putting up with me. Thank you and Father in heaven Bless you all.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

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4.5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

It was outstanding!!!!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Excellent handling our loan from start to finish

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Chad and Katie in Austin, TX were superb! There were never any delays in their communication with me and my wife in spite of their busy schedules. They went ABOVE AND BEYOND the normal call of duty to ensure we received the loan.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Excellent experience. Everyone at Veteran's United was professional and dedicated. Communication was excellent.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Great service from both Chad and Katie his assistant. Despite numerous requests from the underwriter, Katie stayed on top of things. She did a great job.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars

Chad and Katie were awesome!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

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See all 1,192 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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