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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,118

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The deciding factor for me that was when I was out shopping around for quotes and interviewing loan companies I never got a response back anyone sooner than the next day. Chad got back to me to me in ten minutes. He was professional at all times and gave me nothing but the unvarnished truth on every occasion. In this business the value of that cannot be overstated.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

Chad and his team were very receptive, responsive, professional, polite, upbeat and helpful every step of the way. It was a stressful but positive experience and I am thankful to have took the recommendation from the Arabie's to use Chad and Veteran's United to purchase my new home.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you are a veteran looking for a new home, please go to them first before trying anyone else you will tthank me...

5 out of 5 Stars
Would Recommend

We are very happy with the whole experIence.Be sure to make sure that you have the gift paperwork filled out for any gifts.The Parks

5 out of 5 Stars
Would Recommend

I truly appreciate that they were patient informative advise me of my options. I truly appreciate you help

5 out of 5 Stars
Would Recommend

Our situation was a unique in that we did not have a buyer agent this time. Although not widely condoned (not using a buyer agent), we felt confident enough with the seller agent that we were discussing the property with to proceed with a "dual agency" arrangement, which made things move quickly after submitting an offer. Chad's team had quick responses to our inquiries and the loan process had clear requirements which gave us enough information that we could dig in and find the answers on specifics with our own contract and your information/answers helped us make informed decisions. Your recommendations concerning Home Owner's insurance were also valuable guides in selecting the right company/policy to use. I highly recommend Chad Bowman and his team (Ryan, Dustin and Kelly) when choosing a VA loan and will use Veteran's United again in the future in our next home purchase.Thanks in advance Team!Kind regards!Marcelo & Kristal Alcazar

5 out of 5 Stars
Would Recommend

Veterans United went above my expectations , on making this home buying experience possible. I want to thank my team again for their hard work and professionalism throughout the process. I appreciate the convenience of uploading my documents and being able to see what steps I was on and being able to track my progress. Again, big thank you to Chad, Kelly, and Ryan for making this vet's dream come true for me and my family!!

5 out of 5 Stars
Would Recommend

I would definitely go with Veterans United again due to their knowledgeable and friendly staff.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Ryan, Chad, Marcella, Kelly.. I could not thank them enough for all of their helpful advice, patience, quick responses and professionalism. It was an absolute pleasure working with them on our 2nd loan in the past 2 years. Hopefully, we will not be moving again, but if we do, I would use Veterans United every time! I would recommend them to any single person on this planet.

4.5 out of 5 Stars

I real thought that receiving the doormat with my address on it was a very nice touch shortly after we closed. Thank you.

5 out of 5 Stars
Would Recommend

The entire team is a dream team, I never had to wait for a response to my emails and someone always took my calls. My credit score was low and they had someone help me bring it up in 30 days! I loved the online process of reviewing and signing documents and uploading files. The whole process was flawless! This is truly the group you want to work with if you are a veteran. They have my highest recommendation!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Highly recommend to any first time buyer.

5 out of 5 Stars
Would Recommend

Go with them they are the best!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Chad Bowen, Ryan Bray and their team were wonderful to work with. Respond quickly to questions and kept the process flowing. Outstanding service!!

5 out of 5 Stars
Would Recommend

Went above and beyond to ensure that we where able to close on my house even though it took longer than expected. Chad stayed past normal working hours to ensure that funding went through. Kept me updated and informed the entire time. Pushed the title company to do their job.

5 out of 5 Stars
Would Recommend

Chad Bowman and his team are excellent at what they do . This is the third home loan we have executed with Chad and his team and we would continue to do it over and over again in the future because of their professionalism attention to detail honesty and integrity

More Reviews

See all 1,118 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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