Veterans United is one of the best loan companies to do business with. The process they have in making sure all and every aspect in business is covered and correct. I'll recommend this company to anyone that needs this market of service.
Amber was very helpful and patient throughout my time working with Veterans United. She really put the time and effort into helping me buy my first home. Thank you Amber.
Chase has been a such a blessing, from the first time I closed on my property and even through the refinance process. I have already recommended him to a friend of mine and he spoke highly of Chase as well.
I could not have asked for an easier process when buying a home. Matt landis and his team were truly there every step of the way and I highly recommend using veterans united for your home buying journey.
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
Our entire Loan Team is and was spectacular, professional and extremely understanding and patient. They made our home buying experience very smooth and enjoyable. I can't Thank Blake Thompson enough for all his hard work, he was so helpful and encouraging throughout this entire process. Melissa Logston, Thank you so much for everything you did for my family. Thank you so very much for giving us our Dream home! We will never be able to Thank you enough for what you did for our family. Your Amazing!
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The process was easy and everything was explained in detail.
I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
I am writing this letter with sincere appreciation and enthusiasm to share my experience with Veterans United and, in particular, my loan officer, Blake Weisenfelder. From beginning to end, my home loan process was handled with excellence, professionalism, and genuine care.Overall, my experience with Veterans United was nothing short of outstanding. I would rate the service a full 10 out of 10. The entire team made what could have been a stressful process feel smooth, organized, and reassuring. Every step was clearly explained, communication was consistent, and I always felt supported and respected as a Veteran. Veterans United truly lives up to its mission of serving those who have served.I would absolutely recommend Veterans United to friends, family, and fellow Veterans without hesitation. This organization sets the standard for how Veteran home financing should be done, and I am grateful for the trust and confidence they inspired throughout this journey.I also want to specifically recognize my loan officer, Blake Weisenfelder, who was truly exceptional. Blake deserves a 10 out of 10 for his performance. His knowledge, responsiveness, patience, and attention to detail were remarkable. He consistently went above and beyond to ensure I understood every part of the process and felt confident moving forward. Blake was not only professional, but genuinely invested in my success, which made a meaningful difference.Because of Blake and the Veterans United team, this experience was positive, empowering, and memorable. I am extremely satisfied and thankful for the service I received, and I would not hesitate to work with them again in the future
Love 😘 my loan officer Tiffany wallace and tara
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Rylee was superb! Communicated, explained, and was very kind and understanding.
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
It was a rough start but ended with a successful accomplishment
Great people, great customer service, just a very faulty app
Response from Veterans United
Hi Garrett,
Thank you for the kind words about our team and customer service. I’m glad you had a positive experience with the people you worked with, and I’m sorry the app made things more frustrating than they should have.
If you’d like to share more about what wasn’t working well, our Client Advocate team would be happy to listen and pass that feedback along. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
