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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,106

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 26 Army service member refinance loan reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Super customer service on all fronts! Couldn’t have asked for a more positive experience. Kudos to the entire team at my Austin, TX branch! From Dustin, to Corey, and Marcella. Super hats off to Ryan, my loan officer, who always had time for me and answered all my questions. Extremely knowledgeable on the VA process. They made everything super smooth and easy and kept on top of things so I didn’t’t have to. Thanks again to the entire team!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Excellent customer service, great team and very knowledgeable on anything VA loan related.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

This is our second home loan through Veterans United and both loan processes have been a great experience. We will definitely be reaching out to them for our next home purchase.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The team at Veterans United went above & beyond to help me get the best possible mortgage when I bought my home in 2018. Then they exceeded my highest hopes with a re-finance in 2020. They work HARD to maximize mortgage benefits for Veterans. Chad & Ryan in Austin are exceptional humans. I cannot recommend Veterans United more highly.
- Col., USA, Retired

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I will be back when I trade up to another home in a few years

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

They did an outstanding job meeting all of my needs.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad Bowman, Ryan Bray and the Austin-team are phenomenal; they are my first go-to and I always recommend them to other veterans in need of an excellent mortgage-broker.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

An absolutely amazing experience. As smooth as it could possibly be

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Always fast friendly knowledgeable and helpful

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

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See all 1,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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