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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

677

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
516
4
138
3
13
2
6
1
4

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5 out of 5 Stars
Would Recommend

A fine group of folks who worked hard all the way to the signing of the property.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Very friendly and professional

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

From start to finish in the loan process, I was extremely impressed. Having worked with other lenders in the past (even during this loan process), I can tell you that Veterans United is definitely a cut above the rest! After all, I did end up going with Veterans United and thought the last lender was great. Sorry other lender, but you didn’t even come close!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The Killeen Texas Branch exceeded my expectations. Kenny processed my application within minutes. Danny and Ryan took care of the rest. This was the fastest closing I ever experienced even with delays on the seller's side of the process. Job well done!

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Very well organized.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

They did an outstanding job meeting all of my needs.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Was an easy and streamlined service. Chad and his team were extremely helpful and understanding. Would recommend 10 out of 10 times.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad Bowman, Ryan Bray and the Austin-team are phenomenal; they are my first go-to and I always recommend them to other veterans in need of an excellent mortgage-broker.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Worth every moment from start to finish and thereafter.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Veterans United makes the home buying experience easy and pleasant by taking the scary out of the loan process. Their website checklist takes the guesswork out of the paperwork. You can upload all of your documents right there, easy peasy. Veterans provided a team of people to answer questions and walk us through anything we needed clarification on. It was a pleasure working with them.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The Veterans United team in Austin is truly amazing! I have heard some horror stories! I can truly say that I will not be telling anyone any stories of that nature about Veteran’s United. This has been, HANDS DOWN, the best customer experience I have ever had. The team I worked with were all polite, easy to contact, and kept me informed every step of the process to ensure that I knew what to do, when to do it, and why it had to be done. That made closing so much easier and had less questions because I was an informed customer of Veterans United. They truly exceeded my expectations!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process easy. Chad Bowman and his team were great at communicating with me throughout the process. The website made collecting and submitting the required documents a breeze. It was a very smooth process and I would highly recommend Veterans United to my fellow veterans.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Thank You Chad and your team for all the help and making this purchase as easy and stress less as possible Thank y’all so much

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Our experience was clear and painless. Anytime we didn't understand something, we got a straightforward explanation. Replies were quick, even on the weekends. We're glad we decided to go with Veterans United and the team's expertise was invaluable.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

They moved super fast to help us get funded, due to our lease being done. We were pre-qualified and funded in a little over 30 days, which upon talking to other loan companies said it wasn't possible. Super helpful throughout the entire process. As well as their online website was very easy to upload documents and keep us in the loop with the process of the approval. It was the first time my husband used his VA loan, this is a loan company I would recommend to other vets that are hesitant because of fear of how complicated, Veteran United makes it super streamed lined.

Branch Manager: Chad Bowman

NMLS# 191475

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- or visit us at -
3415 Greystone Dr #301, Austin, TX 78731
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.