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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,156

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Amazing. Kenny made the process so simple and easy. His team was amazing and always communicated.

5 out of 5 Stars
Would Recommend

They were very helpful and knowledgeable about the process.

5 out of 5 Stars
Would Recommend

Ryan Bray was outstanding! He really knows the VA loan process inside and out, and he made everything smooth and stress-free. Any time I had a question, him and his team was right there with support and helpful resources. As a veteran, I felt genuinely taken care of throughout the whole process. Highly recommend.

5 out of 5 Stars
Would Recommend

Ryan and his team have been providing timely responses and thorough explanations with outstanding service throughout the entire process.

5 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The team was always available to talk and Ryan ensured our loan processed before the holiday weekend. We truly appreciate the care and support Ryan gave us. Thank you!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

"Ryan, Chad, Kelly, Everyone At Veterans United, Along With My Wonderful Realtor and Others Made The Impossible, Possible and I Secured A Home Loan With Them and Am Now Sitting In And Enjoying My New Home Thanks To Everyone Above"!!!..."They're The Best"!!!

5 out of 5 Stars
Would Recommend

My biggest hesitation with the home buying process was having to gamble every day with interest rate locking. Veterans United was able to work with the Texas VLB program however- we ended up with a great rate, and the guesswork being taken out by the nature of the program and our loan officer's excellent understanding of the turbulent financial market really let us move forward with confidence. We wouldn't have closed on this house without Veterans United's help!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I am very pleased, they handled everything very well and was very professional.

5 out of 5 Stars
Would Recommend

Could not give enough praise for this team at Veterans United. This team is a solid crew who first considers the veteran then getting the job done.Outstanding group who lives up to military values.

5 out of 5 Stars
Would Recommend

Ryan, Chad, and Kelly at the Veteran's United office in Austin made our home buying experience easy and pleasant. Usually getting the loan is the hardest part in buying a house but with this team, getting the loan was the easiest. We're recommending them to all our veteran friends. Great job Ryan, Chad and Kelly!!!

5 out of 5 Stars
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4 out of 5 Stars
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3.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Outstanding company, outstanding service.

3.5 out of 5 Stars
Would Recommend

I was disappointed in the execution in our home buying process. We allowed for 40 days to close & it took much longer.

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to all Veterans. Just like us they go above and beyond. They made the home buying experience understandable and much easier. Outstanding in every single way.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Great experience, they made the process easy and smooth. I had awesome communication with all team members and they will keep me updated throughout the whole process 10 out of 10.

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,156 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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