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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

736

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
563
4
150
3
13
2
6
1
4

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Showing all 374 Army service member reviews

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4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

This is our second home loan through Veterans United and both loan processes have been a great experience. We will definitely be reaching out to them for our next home purchase.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

We took some time to research lenders that specialized in VA Loans. And after many phone calls to different lenders it came down to working with a company that was local.
Our application process started right about the time that the world was faced with COVID-19, which forced the office staff to work from home. Even with this challenge, they never skipped a beat. Their client service maintained at an exceptional level. The online application process was very organized, instructions were very clear. And if you ever have a question, you can call them and always speak to your lender and not a call center. We can't thank our loan team Danielle, Danny, Kenny and Ryan enough for everything they did for us to purchase our forever home. We highly recommend the Killeen/Austin Texas Branch!

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The team at Veterans United went above & beyond to help me get the best possible mortgage when I bought my home in 2018. Then they exceeded my highest hopes with a re-finance in 2020. They work HARD to maximize mortgage benefits for Veterans. Chad & Ryan in Austin are exceptional humans. I cannot recommend Veterans United more highly.
- Col., USA, Retired

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I will be back when I trade up to another home in a few years

Branch Manager: Chad Bowman

NMLS# 191475

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan process was smooth, had a few concerns but was given detailed answers along the way. I would highly recommend any Veteran to use this company.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I know I am a difficult customer to work with. I sincerely thank you guys for going above n BEYOND expectation (especially with me changing rates n switching programs at the absolute last minute).I am especially thankful for the seamless collaboration between veterans united and united lighthouse. When I began this process a few months ago I could not believe in a million+ years that I'd achieve my personal American dream of becoming a home owner.Thank you from the bottom of my heart for taking care of me and my family.Leandre Killings
U.S Army
Operation Iraqi Freedom

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad is very knowledgeable & answered every question we had. The entire team who we worked with...Chad, Ryan, Kelly deserve higher than 10 stars!!! We recommend VA United to everyone! Patty & AJ

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I can't imagine a simpler process. VU has done an OUTSTANDING job modernizing 'paper pushing' and putting it in a "do this next" context. Tools are only tools without great culture and smart people behind those tools - and VU has those in spades. I never felt lost, I always knew what I owed from a paperwork and information perspective to help VU help me. THANK YOU.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

A great experience from day one to closing

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

More Reviews

See all 736 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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