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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
14,036 reviews
592 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 14,036 reviews from Illinois

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5 out of 5 Stars

Everything went according to plan.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

This was my third home buying experience and I can honestly say this was the easiest. The process was straight forward and had no surprises. The communication was 10/10 and I will definitely be recommending Veterans United to all my veteran friends and colleagues. And if need be, they would be my number 1 pick to use again.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

4.5 out of 5 Stars
headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Jaime was outstanding. He responded very fast regardless of the time.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

My team was exceptional, Professional and on mission from beginning to end. Thank you all for changing our lives.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Overall such a great experience! Every moving part was thoroughly explained to me. I had all questions answered before I could even ask.I felt like I was really part of a team, and they all had my back.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

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5 out of 5 Stars

The VU office of Scott Air Base was an excellent experience. They were friendly, informative, timely, and just great customer service. We closed on time without any delays. I highly recommend their branch. (We've used other VU offices and this one far outranks them.)

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Holly is the best loan officer we have ever dealt with!! She goes way above and beyond for us!! I will recommend her to everyone I know that is looking for a loan officer in their house purchase and selling!! She is the absolute best ever!!!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

truly seamless home purchase experience, exceptional communication to keep things on track and be sure all required documentation was available.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

I had a great experience, thank you for everything.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

Very helpful with everything.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Veterans United was great to work with. All of my questions were answered same day. Their sponsored insurance and utility connections saved me hundreds of dollars, compared to all outside sources!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

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Experience first-hand why 358,231 homeowners give us a perfect score!

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5 out of 5 Stars

They are very helpful and would recommend to everyone

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

4 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars

My team is awesome. ✨🌠🌟⭐
Kedric Bush-Loan Officer. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Dustin Branson-Loan Coordinator. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Nicky Blevins- Home Buying Concierge. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
And all those that filled in. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Thank you all. God Bless you and your families. (❁

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

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