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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,106

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 8 Navy service member refinance loan reviews

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5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I appreciate that Chad and his team don't call me every time there is a small rate drop. They didn't try to sell me a refi that I didn't want or wouldn't really benefit me. The entire process was virtually effortless and they readily answered all of my questions and took care to ensure I understood all the numbers and each step of the process.BRAVO ZULU!
Semper Fi!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I' be got to say Mr. Bowman & Ryan were gentlemen and great help. They were easy & great to work with. They explained everything in detail. I also want to sat the receptionist Was also grea o work with. Thank y'all for all the help. God Bless yall.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

2 out of 5 Stars

kept asking for documents we already sent time and again, plus you asked for to much, I have already applied for received and paid off one VA loan for 100,000 dollars in MS, that should have been enough to get this loan done.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad and Ryan were outstanding and told me everything I needed to know.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

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See all 1,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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