EXCELLENT CUSTOMER SERVICE!!! Colin and the staff were there for us every inch of the way! We highly recommend them to fellow veterans!
Did not walkthrough closing, showed up unprepared and jumped through hoops to make sure title company received closing costs.
Response from Veterans United
Hi Adam,
I’m sorry your closing felt unprepared and stressful. That’s not the experience I want for you, and I’d like to look into what happened. Please reach out at 1-800-212-5200 or ClientAdvocate@vu.com
This was my third Mortgage through Veterans United Home Loans. Every time has been made so simple and easy for me even while transitioning from Active Duty to retirement, and while purchasing a home after changing jobs and moving to a different state. I will always use and recommend Veterans United Home Loans when purchasing a home with a VA loan.
off to a slow start and lack of communication but as time went on it turned into a very positive experience.
Always there to answer questions or work an issue. Pleasure working with them.. Alex was phenomenal.
Derek Harmon has a great team. 10/10
You helped us achieve the score we needed to get a place. You helped us through each step. It was awesome working with you. Thank you.
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The whole team was amazing! David, Nate, and Megan were like the dream team in helping us throughout this process. Couldn't be happier!
My team was fast to respond and they knew what they were doing
Great experience. I couldn’t ask for better people. Thanks to everyone at veteran United I’m a new home owner.
The whole process from pre-approval to closing went smoothly. Veterans United set me up with an excellent realtor and followed up with me regularly over the months I was looking. Once I made an offer, they set up a to do list for me online that made it easy to have everything set for closing. A few days before closing I received a card and gift box from Veterans United and was so impressed that what they sent was perfect for me and not some generic gift they might send to anyone. Throughout the whole process they saw me as a unique individual and I appreciated that so much.
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Amazing person, fantastic advisor. Justin went above and beyond to help me and my wife to get our brand new home. I couldn’t be more thankful for him, would always recommend him to whoever wants their first home!
Mason and Meredith were absolutely amazing to work. Very friendly and professional. Always available to answer my questions and assist me along the way. I will highly recommend them and Veterans United to every Vet I know!!!!!
Great work as always. Made the experience quick and easy. Website and App work wonderfully. Jon and Kyle were very professional and helpful throughout!
Very knowledgeable, friendly, easy to get ahold of, and answered all my questions.
