Would of liked to have more fluent communication about my options with my lending.
Response from Veterans United
Hi Carlos,
Thanks for the feedback. I’m sorry if communication around your lending options didn’t feel as clear or smooth as it should have. I understand how important that is, and I’d like the chance to learn more about your experience.
If you’re open to it, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
I was nervous about the entire process before I started. Veterans United and their team and the whole process very simple and helped me every step of the way. They were always quick to answer questions and made the home buying process a breeze.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Loved working with veterans united. Will look forward to working with them again in the future.
The whole home buying process was made easier with the help of VU.
I was very satisfied with how efficient Veterans United worked. They helped me thru the home buying process with little to no delays.
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Very amazing people to work with, they are extremely helpful and patient. All in all I would definitely recommend them to others.
It was really simple, just have all your information ready and it’s a snap.
This is me in front of Grace's Haven, my new dream home!
I want to thank all staff at veterans united. Thank you!
The team I worked with was amazing.
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Experience first-hand why 358,483 homeowners give us a perfect score!
Working with Jeff and his team is always an easy and painless experience. Jeff makes every transaction as seamless, painless snd as raasy for me as possible. I look forward to the next time. Thank you Jeff
Always seamless and stress free!
Veterans United made the difficult process of homebuying not so difficult. My Loan Team stayed in contact throughout. When it came time for closing, I was advised what I would need in closing costs but instead, I was the one paid at closing.
My Veterans United team made the home buying experience easy and smooth. The communication throughout the process made the purchase of our new home an experience we will share with our friends and fellow veterans. Thank you so much for serving our veteran community!
Quick and smooth process and my team was outstanding
