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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,186

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 12 Air Force service member refinance loan reviews

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5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Thanks for the opportunity to work with Veterans United.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

All I can say is my experience with Veterans United has been great from when I initially bought my home to when I recently refinanced. They were the only ones who would approve a home loan for me after I got divorced and I’m grateful for that. They make the process so easy and are always available if you have any questions or concerns. I’m lucky to have found them!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

They were always accessible.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

1.5 out of 5 Stars

The staff was very inept at collecting the necessary documents which were all submitted at the same time as the application process. It seems they had no idea what was required for a loan at was to be titled in a trust. Surely that isn't that unusual

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

This was the third time I have used Veterans United to finance (1) or refinance (2) my homes. I have always received outstanding service from Chad and the staff. I would recommend this company to anyone.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Fantastic customer service, closed early, very smooth and easy process

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad Bowman was excellent! He knows what he is doing and VERY efficient! He has always returned our calls/responded to our emails and text in less than 24 hours.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

More Reviews

See all 1,186 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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