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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

562

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
501
4
50
3
5
2
4
1
2

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5 out of 5 Stars
Would Recommend

The team at Vereran’s United was very good. The entire process was easy and the checklist was very convenient. I was able to do everything online (most of it on my phone!), which is good for me because of how often I travel for work.The team that assisted me always responded within 1 business day and alway helpful. This is my second mortgage with Veteran’s United and are happy with both. Highly recommended for military members and their families!

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I truly appreciate that they were patient informative advise me of my options. I truly appreciate you help

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Ryan, Chad, Marcella, Kelly.. I could not thank them enough for all of their helpful advice, patience, quick responses and professionalism. It was an absolute pleasure working with them on our 2nd loan in the past 2 years. Hopefully, we will not be moving again, but if we do, I would use Veterans United every time! I would recommend them to any single person on this planet.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad Bowen, Ryan Bray and their team were wonderful to work with. Respond quickly to questions and kept the process flowing. Outstanding service!!

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The team was so helpful and friendly. They were on top of every detail. They were really flexible and understanding. I would recommend this company to all my family and friends alike. There's a reason they were reviewed so greatly.

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Ryan Bray was my go-to guy for all my lender questions...he was so patient and took the time to explain things to me, which was very much appreciated as a first-time home buyer!

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Chad and his team were great. My scheduled closing was able to move up about a week because they got all the pieces together in a timely manner.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Absolutely professional and easy to work with. The open and continuous communication was refreshing and smoothed the whole mortgage process.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
Photo submission from Anshawn C.

The Austin office was great. I switched them and Chad and his staff were amazing

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Chad and Ryan were outstanding! They were always quick to answer any questions, as well as their professionalism gave us the confidence to continue to do our loan with them even though we were offered a cheaper loan. A special thanks and appreciation to them!

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Ryan was extremely helpful

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Very helpful and professional. Work was done quickly.

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Veterans United made the entire process smooth. They informed us of all the steps in the process, then they guided us through it. The staff helped us along the way. They were awesome!

Loan Officer: Ryan Bray

NMLS# 42982

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See all 562 unedited, unfiltered reviews from Veterans United of Austin, Texas customers who completed our post-closing satisfaction survey.

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3415 Greystone Dr #301, Austin, TX 78731
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.