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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

622

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
469
4
130
3
13
2
6
1
4

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Showing all 107 Air Force service member reviews

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5 out of 5 Stars
Would Recommend

Our home purchase was a little unusual as we were 1000 miles away. Veterans United made the process so simple with no real delays, even the small glitches were taken care of immediately. Such a smooth process- would recommend to anyone!

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Extremely knowledgeable and willingness to go above and beyond answering any questions that I had.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Ryan Bray and Kelly Garcia were extremely helpful and did all process with due diligence.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
Photo submission from Corky F.

Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

i would highly recommend Veterans United to any veteran looking for assistance in financing their home. It was a very smooth process.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

When you authorize others to represent you for something as important as a home mortgage placement your level of expectations are somewhat magnified. The bar is set pretty high for the mortgage team at Veterans United. (This is my 4 th time dealing with Chad and his team. ) 😊Enough said ? 🤗👆👍

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The team at Vereran’s United was very good. The entire process was easy and the checklist was very convenient. I was able to do everything online (most of it on my phone!), which is good for me because of how often I travel for work.The team that assisted me always responded within 1 business day and alway helpful. This is my second mortgage with Veteran’s United and are happy with both. Highly recommended for military members and their families!

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

I truly appreciate that they were patient informative advise me of my options. I truly appreciate you help

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Ryan, Chad, Marcella, Kelly.. I could not thank them enough for all of their helpful advice, patience, quick responses and professionalism. It was an absolute pleasure working with them on our 2nd loan in the past 2 years. Hopefully, we will not be moving again, but if we do, I would use Veterans United every time! I would recommend them to any single person on this planet.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Chad Bowen, Ryan Bray and their team were wonderful to work with. Respond quickly to questions and kept the process flowing. Outstanding service!!

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The team was so helpful and friendly. They were on top of every detail. They were really flexible and understanding. I would recommend this company to all my family and friends alike. There's a reason they were reviewed so greatly.

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Ryan Bray was my go-to guy for all my lender questions...he was so patient and took the time to explain things to me, which was very much appreciated as a first-time home buyer!

Branch Manager: Chad Bowman

NMLS# 191475

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Chad and his team were great. My scheduled closing was able to move up about a week because they got all the pieces together in a timely manner.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Absolutely professional and easy to work with. The open and continuous communication was refreshing and smoothed the whole mortgage process.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
Photo submission from Anshawn C.

The Austin office was great. I switched them and Chad and his staff were amazing

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Bray

NMLS# 42982

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See all 622 unedited, unfiltered reviews from Veterans United of Austin, Texas customers who completed our post-closing satisfaction survey.

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3415 Greystone Dr #301, Austin, TX 78731
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.