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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,106

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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Thanks for the opportunity to work with Veterans United.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Chad has a friendly, well-trained staff that operated seamlessly to support every aspect of our VA loan process. They were easy to reach at all times, often anticipating our questions before we asked them, and did an excellent job of keeping us in the loop via both emails and phone calls. It is clear they enjoyed helping get us through what is really a rather complicated process. However, they made it seem so simple!

5 out of 5 Stars
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4 out of 5 Stars
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Chad made this process extremely simple and easy, from start to finish.

4 out of 5 Stars
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5 out of 5 Stars
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Thanks Chad, Kelly, Ryan, and everyone else. I will be certain to share my experience with VUHL with others!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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It was a long process. But well worth it! No one could be a rate at 2.75%

5 out of 5 Stars
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5 out of 5 Stars
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All I can say is my experience with Veterans United has been great from when I initially bought my home to when I recently refinanced. They were the only ones who would approve a home loan for me after I got divorced and I’m grateful for that. They make the process so easy and are always available if you have any questions or concerns. I’m lucky to have found them!

5 out of 5 Stars
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5 out of 5 Stars
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My wife and I recommend Veterans United to any veteran looking to purchase a home.

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5 out of 5 Stars
Would Recommend

The VU team was professional, efficient, and very supportive through the entire mortgage process. At closing their documents were exact. No surprises and lots of good advice. I recommended them to anyone wanting to buy property in Central Texas.

4 out of 5 Stars
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5 out of 5 Stars
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It was very easy to refinance our home. I wanted to refinance for a while, but was unsure of the length of the process and if it would be worth it in the end. However, with Veterans United everything was quick, and the team did a great job answering all my questions!

5 out of 5 Stars
Would Recommend

Looking forward to recommending my friends to Chad Bowman and his team.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Thank you Veterans United for being such a caring and reliable lender! This is the second time I’ve used them and I got to work with the same people. It’s nice when you get to work with people that you trusted in the past. This group is amazing and I will continue working with them for any future home purchase I may have. Thank you!

5 out of 5 Stars
Would Recommend

Our home purchase was a little unusual as we were 1000 miles away. Veterans United made the process so simple with no real delays, even the small glitches were taken care of immediately. Such a smooth process- would recommend to anyone!

More Reviews

See all 1,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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