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Austin, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,064

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend

The process was easy and the loan team did a good job communicating with me every step of the way.

4.5 out of 5 Stars
Would Recommend

Overall Veterans United was the best home lender I have ever dealt with! Even better than USAA. Their process and communication is top notch and I will look forward to do business with them again!
Chad Bowman, Ryan Bray, and Kelly Garcia are the best out there! Thank you guys for making my home lending experience amazing!

5 out of 5 Stars
Would Recommend

From beginning to end, our experience with Ryan Bray and his team at Veterans United was exceptional. Strongly recommend!

5 out of 5 Stars
Would Recommend

Makes purchasing a first time home simple and easy! Everyone did an excellent job to help with my buying home journey 😀 And loved the personal wood sign!!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

No issues, the team was responsive and helpful. Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United did a fantastic job of securing our loan. I highly recommend this company. The loan officer was so helpful and they made things easier with their secure portal and concierge services.

5 out of 5 Stars
Would Recommend

I worked with Chad, Ryan, and Marcella and they were all kind, efficient, and so helpful!!

5 out of 5 Stars
Would Recommend

I had a wonderful experience working with the entire team at Veterans United. I will definitely recommend them to anyone.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United is the best resource for Veterans in the tough and often confusing process of buying a home. Ryan and his team are dedicated to the homebuyer’s success!

5 out of 5 Stars
Would Recommend
Photo submission from Hanh T.

Chad, Ryan, Kelley, and others are all super helpful in the process. Chad even help out with getting the points for me. Awesome!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My loan officer was AMAZING!! As a first time home buyer the process is stressful to say the least, he broke everything down for me and made sure I understood every step. He was quick to respond and thorough in response! I’ve already recommended him to a few friends looking to buy!

5 out of 5 Stars
Would Recommend

Veterans United truly stood up to all of the positive reviews we read about when searching for a lender. Not one negative aspect can I recall happened throughout the entire process. They're a truly amazing lender filled with competent and caring people. From day one I was amazed by the personal care they gave to our loan and made the entire process easy and effortless. With fast service and professional communication with our realtor, we closed in less time than the national average! Having an easy to use online portal for submitting and receiving documents, keeping track of everything was simple and easy to understand. Offering the lowest fees and rates we found anywhere, they are #1 for a reason! We are so happy we made the right choice and went with them over anyone else. If we'd know it was this simple to become home owners we would have done so years ago... Don't wait, your seach for the perfect lender is over. We highly recommend Veterans United not only to fellow veterans but to anyone who wants a smooth and easy process when buying a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Amazing staff, Very knowledgeable! Always responded back quickly on the rare occasion I didn't get ahold of someone on the first try, even after hours.

5 out of 5 Stars
Would Recommend

Great Company to work with!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Chad, along with his whole team were absolutely amazing. They were able to answer all my questions and made me feel comfortable in all the decisions I was making. Very responsive, and was able to educate me in every aspect of the process with me being a first time home buyer. The coordination to close was outstanding, especially since we closed from states away! All in all, this lending team made my experience seamless and stress free!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,064 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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